Payment Policy
At Cartuba, we want your shopping experience to feel easy and enjoyable from start to finish. That is why our checkout is designed to be secure, straightforward, and flexible, so you can complete your purchase with confidence.
We accept a variety of trusted payment methods including:
- Visa
- Mastercard
- Maestro
- American Express
- Apple Pay
- Google Pay
- PayPal
All payments are processed in EUR, and the total amount is charged at the moment you place your order. In certain cases, your bank may place a temporary pre-authorization before finalizing the transaction. This is a standard banking practice and will be resolved automatically.
Your security is extremely important to us. Every transaction is protected using advanced SSL encryption technology, and we work exclusively with reputable payment providers. Your card details are never stored on our servers and are handled securely between you and your selected payment provider.
If you encounter any issues during checkout, please confirm that your billing information is accurate and matches your bank’s records. If you still need assistance, contact us at info@cartuba.com and our support team will be happy to help.
To maintain a safe shopping environment, we monitor transactions for unusual activity. If necessary, we may contact you to verify certain details before your order is dispatched.
With Cartuba, you can shop with confidence knowing your payment is handled securely every step of the way.